The M/s Lucky Phone model for the quality management system is derived from ISO 9001:2008 and is supplemented by customer specific requirements. A specific quality system model, ISO 9001:2008 provides the framework, for areas to be documented, implemented, maintained and improved with appropriate feedback from inspection, audits, and customers, to assess system effectiveness.

M/s Lucky Phone maintains control overall processes that affect services conformance to requirements, regardless of whether the process is completed internally or by an external supplier.